Customers who have just bought their first product from your company are at a very critical stage. They have already shown you that they’re willing to trust you based off of your lead conversion process. But now you have the …
It’s not exactly breaking news, but the internet has changed everything. And yet, many things have stayed the same. Take, for instance, customer service. On the one hand, customer service has dramatically changed with the advent of the internet. For …
If you think Snapchat is just for teens and has nothing to do with an ecommerce business, that’s understandable. It’s certainly where it got it’s start. But there are smart ways to use Snapchat for business too–and if you’re customers …
Have you heard the story of the starfish? Most of us are familiar with it, but I’ll retell it here to explain why it’s important to know your customers and treat each of them like a friend. The simple change …
Marketing methods might change, but people don’t. Not really. I know a guy who consistently makes seven figures in his business without studying the newest, latest and greatest online marketing techniques. Instead, he studies traditional “offline” methods that have worked …
When I was a teenager, the kids all hung out at the mall every Saturday. Today, the kids hang out on their phones. How has the shift away from big box stores and one-size-fits all mentality changed the retail landscape? …
As an e-commerce business, it is vital that you build trust with your customers. You will do this through your brand. What is a brand? It’s you’re name, but it’s also much more than that. It’s what your business represents and the feeling …
Learn how you can better market your ecommerce business through Facebook, Instagram, and Pintrest. These 5 simple tips will teach you how to increase sales using social media. The Power of Social Media Cherilyn and I were next door neighbors ten years …